3 Reasons the Billing Office Can’t Bill Your EMS Incident We polled the staff… This week we polled our staff here in the Enhanced Management Services billing office to learn what their biggest hurdles are when processing incoming Patient Care Reports (PCRs) for billing. Our staff are on the front lines every day, reading PCR […]
What’s Your EMS Agency’s Customer Service “Footprint” Look Like? “Footprint?” Whether you realize it or not, the EMS agency you serve has a very important “footprint” that is left behind following every patient encounter. It’s the Customer Service “footprint.” It’s the impression that is left behind in the eyes of the patient, his/her family and/or […]
The “Continuous Monitoring” Factor for Inter-facility, Non-emergency Ambulance Transports From the Open Door Forum One of the staples of being an ambulance biller is religiously following any information provided by the Center for Medicare and Medicaid Services (CMS). Ambulance billers can easily follow CMS by participating in the Ambulance Open Door Forum audio-conferences. The Open […]
Adding EMS Routines? 3 Key Questions to Ask Prior to Taking the Leap Increase volume. Increase cash flow…not so fast! As an EMS billing contractor, we increasingly are contacted by our clients about the pros and cons of adding routine/non-emergency ambulance transports to the daily repertoire. It’s a big decision. It’s a decision that should […]
Taking Aim at System Abusers Past History- “Villainizing” the Service Providers If you follow the news regarding entitlements like we do, then you have probably noticed a growing trend toward what we consider to be the “villainizing” of healthcare providers that bill Medicare and Medicaid. Everyone seems to want to blame the ills of the […]
Let’s Take a Walk! Walking, Medical Necessity and Billing Join us today as we take a few minutes to explore medical necessity issues surrounding patients who can ambulate and how that fact alone may affect billing for an ambulance transport. Medical Necessity Any claim for payment billed for ambulance transport must meet a medical necessity […]
