The Power of a Beginner’s Mindset This week… This week several of us in the billing office had the pleasure of taking a day to re-evaluate our leadership skills. Business coach Jim Riviello of Leadership X University, author and business motivator, spent a memorable day with us as we examined our impact on the EMS […]
“But we’ve always done it that way!” Don’t walk…run! Probably the most dangerous phrase for an EMS system and especially an ambulance billing program is the phrase… “But we’ve always done it that way!” In today’s world, if your EMS agency is going to be successful and remain insulated from big trouble make a point […]
The Power of EMS in Politics What’s it all mean? It’s hard to ignore that we are fast rolling into the election cycle to choose the next President of the United States. Media outlets everywhere are bombarding us with the latest sound bites and poll numbers, ad nauseum. But, what’s it all mean for EMS. […]
Change! New and Refreshing? Change. The dictionary defines the word as “the act or instance of making or becoming something different” or “an alteration or modification.” Another definition defines change as being “a new or refreshingly different experience.” So if change is new and refreshing, a modification implying that the modification is for the better, […]
ICD-10- How will it change EMS Documentation? 117 Days and Counting! Change is coming. Today is exactly 117 days away from the October 1st implementation of the ICD-10 diagnosis codes. ICD stands for the International Classification of Diseases. Today, our industry uses Version 9 of the code set to report conditions when we submit claims for […]
Documentation Skills and the Long-Time EMS Provider New Tricks You’ve heard the phrase; “You can’t teach an old dog new tricks.” Well that may be true about canines, but it certainly isn’t the case with us humans. It’s especially not the case with EMS providers. Long-time EMS providers should have learned a long time ago […]
“That” Person A People Game EMS is a people game. Be it fellow first responders, patients, facility staff, the “town fathers”, the media or whomever we encounter; part of being a really good EMS provider is learning how to effectively deal with other people. For the most part, those who remain in EMS for a […]
