Case Studies

Helping clients succeed is a hallmark of our business.

Over the years, we’ve helped hundreds of ground EMS and air medical services improve the performance of their billing and reimbursement programs.

Take a look at just a few of the many stories that demonstrate the commitment to our clients’ success.

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A Model of Consistency

A local EMS completes more than 40,000 patient transports a year, the largest and most complex EMS operation…

A Model of Consistency

… For more than 10 years, QMC had successfully maximized reimbursement and often received praise for our ability to work claims to their fullest.

Financial Pressure with Positive Transition

The hospital based medical transport in this case was experiencing substantial financial stress and had a number of compliance risks prior to the transition when…

Financial Pressure with Positive Transition

… Program leadership was under pressure from the sponsoring hospital leadership to achieve a neutral financial position.

Immediate Financial Improvement

The air medical services (AMS) program in this case was operating on a solid financial footing. However…

Immediate Financial Improvement

… program leadership was concerned that the billing and reimbursement performance was below area benchmarks.

Air Medical Program in Crisis

The air medical services (AMS) program in this case was experiencing substantial financial duress…

Air Medical Program in Crisis

… and sponsoring hospital leadership was in the process of evaluating several options to mitigate the financial performance.

An Opportunity for Improvement

The air medical services (AMS) program in this case experienced a leadership transition in 2012. The new leadership identified…

An Opportunity for Improvement

… revenue cycle management as an opportunity for improvement. AMS leadership engaged an outside consultant.