What’s Your EMS Agency’s Customer Service “Footprint” Look Like? “Footprint?” Whether you realize it or not, the EMS agency you serve has a very important “footprint” that is left behind following every patient encounter. It’s the Customer Service “footprint.” It’s the impression that is left behind in the eyes of the patient, his/her family and/or […]
Without You? Imagine… Imagine your world without EMS. Hard to do isn’t it? What would your community do if you and the other “you’s” that make up your local first responder scene didn’t do what you do, everyday? Think about what you contribute to your community as an EMS provider. Think about the impact that […]
Excellent Patient Care Provider? Prove It with Your Documentation! You’re the Best! In our opinion, everyone who’s ever taken a class and has become an EMS First Responder is the best! The question echoed by a very wise instructor one time, replays itself in the memory banks… “If not for you, then who?” Down through […]
Billing for ALS Assessments Often misunderstood EMS billing is a science all of its own. One of the often misunderstood topics is when and how to properly bill for an ALS Assessment. Today’s blog serves to educate our clients and friends who read this space regarding when and how to bill for an ALS Assessment. […]
