5 Costly EMS Documentation Mistakes

Here are the five EMS documentation mistakes that deny patients coverage they deserve and EMS agencies fair compensation for their services

By Steve Johnson

5 Costly EMS Documentation MistakesOne of the most frustrating scenarios for EMS agencies is the denial of coverage for ambulance transport for far too many patients.

In the vast majority of cases our clients share with us, the primary reason patients are deprived of coverage is not that ambulance transport was medically unnecessary. Rather, it’s that some crew members either don’t understand or simply don’t care about their professional responsibility to carefully and completely document the patient’s condition at the time of transport on their patient care report.

Most simply, EMS providers need to stop using vague, meaningless words, conclusory statements and phrases that do not accurately convey — in appropriate clinical terms —the true condition of the patient at the time of service.

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