Grading the Documentation Pop Quiz-Scenario 1 How did you do? Last week in this space we began a 3-part series that we entitled “Our Documentation Quiz.” If you missed it, we suggest that you skip down and read the post or you’ll be lost by reading this week’s post. We presented two hypothetical EMS scenarios […]
Our Documentation Quiz Pop Quiz Regular readers of this space know that we focus a lot on Patient Care Reports and the documentation in those reports. The real purpose of this blog space is to help all of you become better documenters while calling your attention to the rules and regulations that are in place […]
Why so much personal information? Congratulations! So you say you’ve just been elected to the Board of Directors or you’ve become an Officer or both for your local EMS Agency. Congratulations! We applaud your willingness to step up to lend your wisdom and leadership capabilities to make a difference in the lives of those in […]
3 Reasons the Billing Office Can’t Bill Your EMS Incident We polled the staff… This week we polled our staff here in the Enhanced Management Services billing office to learn what their biggest hurdles are when processing incoming Patient Care Reports (PCRs) for billing. Our staff are on the front lines every day, reading PCR […]
Using a Billing Company to Protect Your Agency Against Theft In the news… Every time the subject is in the news, we cringe. Another trusted person controlling the check book for a non-profit or volunteer Fire/EMS organization has been charged with a financial crime. It happens all the time. The treasurer, the president, the chief; […]
363 and Counting! Cue the Shark Song! Da-dun. Da-dun. Da-dun, da-dun, da-dun… Can you hear it in your head? The “Jaws” theme playing as the fin approaches closer and closer through the water… It’s coming! No not a ferocious shark with big teeth but a big monster for sure and it’s called… ICD-10!!!!!!!!! Not a […]
The 3-Pronged Role of the EMS Billing Office A Higher Calling Every EMS billing office has a higher calling. Your EMS billing staff, whether they are in-house or you use an outsourcing company, like Enhanced Management Services, need to understand that without an adequate flow of dollars your EMS agency is not going to be […]
What’s Your EMS Agency’s Customer Service “Footprint” Look Like? “Footprint?” Whether you realize it or not, the EMS agency you serve has a very important “footprint” that is left behind following every patient encounter. It’s the Customer Service “footprint.” It’s the impression that is left behind in the eyes of the patient, his/her family and/or […]
The “Continuous Monitoring” Factor for Inter-facility, Non-emergency Ambulance Transports From the Open Door Forum One of the staples of being an ambulance biller is religiously following any information provided by the Center for Medicare and Medicaid Services (CMS). Ambulance billers can easily follow CMS by participating in the Ambulance Open Door Forum audio-conferences. The Open […]
EMS Patient Care Report Writing | Documentation 101 | Part 9 – Medical Necessity The “Best” of the Ambulance Billing Services blog Two years ago we put together a “Documentation 101” series of eleven educational blogs, covering what we determined to be the fine points of writing an effective Patient Care Report. Since then, the […]
