Be Careful What You Say! The Quick Answer The quick answer will get you every time! You know, the patient asks you a question you quickly answer with an off-the-cuff answer. And then…..you realize…. “Oops…maybe I shouldn’t have said that.” Too late now! Where are we going with this? Invariably, questions fielded about billing in […]
What’s Your “White Hot Why”? Howdy! It’s me… Hey everyone, it’s me. Chuck. We typically post this blog in the third person and refer to ourselves as “we” in the content because this space is a collaboration and representation of everyone that’s part of our wonderful Enhanced Management Services team. However, this week, with your […]
Changes? Include Your Billing Office! What’s New? What’s new in EMS? There are plenty of new things happening in EMS. The very nature of EMS is change. We are learning and learning fast about the outcomes from what we do in the field so there is a lot happening in the world of pre-hospital care, […]
Headlines Teach HIPAA Lesson News or Violation? Last week the sports world was shocked when a rising National Football League star suffered a tragic accident. While celebrating the 4th of July holiday, New York Giants phenom Jason Pierre-Paul lost a finger in an accident involving fireworks. It was a tragic event that now clouds the future for the […]
Sharpening Documentation Skills Using Hands-On Training How will they learn? The Apostle Paul wrote a letter to the early church in Rome to encourage the early first-century believers to actively share their faith with others. He used a series of questions to make his point. “But how can they call on him to save them […]
ICD-10- How will it change EMS Documentation? 117 Days and Counting! Change is coming. Today is exactly 117 days away from the October 1st implementation of the ICD-10 diagnosis codes. ICD stands for the International Classification of Diseases. Today, our industry uses Version 9 of the code set to report conditions when we submit claims for […]
Sign-In Please! “Will the next mystery guest sign-in please?” Back in the sixties there was this popular TV show that began with this question. The viewer got to see who the celebrity was based on the person’s signature and the contestants had to guess who the person was by asking questions about the person. Signatures […]
Will the Real Superhero Please Stand Up? It Starts Monday! Next week is EMS week! Starting on Monday, we take time in the U.S.A. to recognize all of you who do so much to bring healing, comfort and care to your community. Monday kicks off not only EMS week but also begins a brand new […]
The Importance of Building and Maintaining Relationships Beyond EMS More and More… More and more we in EMS are being called upon to interact and develop relationships that go beyond our brothers and sisters in the Fire/EMS arena. It doesn’t matter what level of the organizational chart you serve, we all have a duty to […]
Difficulty Breathing in an ICD-10 World Like a Brick We took the time to actually pick up and carry the “ICD-10 Book” the other day. This thing is like a brick. The book could anchor a small boat! ICD-10 is the new version of the International Classification of Diseases. This is a system of codes […]
