Documenting and Billing “Brain Attacks” CVA CVA- Cerebral Vascular Accident or what we most commonly refer to as a “stroke” can be one of the most challenging and life threatening emergencies that we handle in EMS. The scenario is literally a “brain attack.” When part of the brain is damaged or destroyed because it’s deprived […]
“That” Person A People Game EMS is a people game. Be it fellow first responders, patients, facility staff, the “town fathers”, the media or whomever we encounter; part of being a really good EMS provider is learning how to effectively deal with other people. For the most part, those who remain in EMS for a […]
Discovering the Weakness about “Weakness” Common Scenario If we earned a dollar for every “weakness” response we’ve handled over the years, collectively we could more than adequately fund every EMS system in the United States with the newest trucks, latest equipment and all providers would be driving some expensive European luxury car. But, now that […]
Effective ePCR Program Use In Memory of the “Bubble Sheet” There’s no doubt that the introduction of the ePCR (Electronic Patient Care Report) software to the EMS industry has taken us to a new level of efficiency. The ePCR is a great “Tool of the Trade.” R.I.P. the “Bubble Sheet” of old which was often […]
The Drama of Documenting Trauma Making you sweat? Do traumatic incidents make you sweat? Probably. Does documenting traumatic incidents make you sweat more? Most likely. The sheer amount of “stuff” that surrounds our trauma calls many times overwhelms us. The very nature of the run- auto crashes, industrial accidents, severe falls with complications or the […]
How Do Your Crew Members Represent Billing Policy? But the Ambulance “Driver” Said… I’ll bet we hear this phrase no less than once or twice per week, here at the billing office.It’s the phone call from the disturbed patient who just received a bill who is calling to complain. As the customer service team member […]
