A “Fractured” Tale That time of year… The weather alerts started hitting the phone early this morning. Starting overnight, those of us here in Northeastern Pennsylvania will be anticipating a blanket of 4-6 inches of snow come tomorrow. Depending on where you are located as your reading this post, you may or may not be […]
Community Paramedicine and “The Little Guy” The Buzz… Read anything EMS-related today and you’ll probably see that Community Paramedicine is all the buzz. In fact, it’s a bit worn out already as a topic and this “thing” that it is hasn’t even hit full stride. There’s no doubt that anyone in EMS can see that […]
JFK, Sadness, Thanksgiving and EMS The Day Hope Died We thought we’d take a break from what has been a pretty intense round of documentation focus for the past few weeks’ posts in order to share some random thoughts from the billing office brain. Fifty years ago today was the day that many historians say […]
“That” Person A People Game EMS is a people game. Be it fellow first responders, patients, facility staff, the “town fathers”, the media or whomever we encounter; part of being a really good EMS provider is learning how to effectively deal with other people. For the most part, those who remain in EMS for a […]
The Drama of Documenting Trauma Making you sweat? Do traumatic incidents make you sweat? Probably. Does documenting traumatic incidents make you sweat more? Most likely. The sheer amount of “stuff” that surrounds our trauma calls many times overwhelms us. The very nature of the run- auto crashes, industrial accidents, severe falls with complications or the […]
I Can’t Breathe! Why this subject? We’ve heard it dispatched a whole bunch of ways… shortness of breath, respiratory distress, dyspnea. If you’ve been in the ambulance business long enough these calls are second nature and they occur a lot. So, why tackle this subject in an ambulance billing blog? Simple answer… just because we […]
What a Pain! We do pain! A lot of what we do in EMS involves patients in pain. Pain is a key component of medical emergencies and traumatic injuries of all shapes and sizes. While it may not be the patient’s chief complaint, there’s no doubt that a majority of the scenarios we respond include a […]
What if You Were the Patient? The 53rd Phone Call of the Day… Your billing office receives a lot of phone calls. Come the end of the day, hopefully your Customer Service Representatives have expended a wealth of effort to serve the patient callers that particular day. Our billing office staff are the best at […]
Bi-Partisan Senate Bill Critical to Ambulance Industry SB 1405 Once again, the American Ambulance Association deserves major props for issuing its latest “Call to Action.” In an e-mail blast forwarded to all members on August 1st, AAA President Jimmy Johnson is urging the American ambulance industry to urge Senators to co-sponsor SB 1405, commonly known […]
Results A difference? All of us in EMS grow to realize more and more that it’s not about just what we do, but that what we do makes a difference. We can all remember our earliest days in EMS. None of us really had a clue. So, much about our experience was about the “stuff” […]
